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Title

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Japanese Restaurant Manager

Description

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We are looking for a dedicated and experienced Japanese Restaurant Manager to oversee the daily operations of our establishment. The ideal candidate will have a deep understanding of Japanese cuisine and culture, exceptional leadership skills, and a passion for delivering outstanding customer service. As the Restaurant Manager, you will be responsible for managing staff, ensuring high-quality food and service, maintaining inventory, and creating a welcoming atmosphere for our guests. You will also be tasked with developing and implementing strategies to increase sales and profitability, while maintaining the highest standards of food safety and hygiene. Your role will involve close collaboration with the kitchen staff to ensure that all dishes are prepared to perfection and served in a timely manner. Additionally, you will handle customer complaints and feedback, ensuring that any issues are resolved promptly and satisfactorily. The successful candidate will have a proven track record in restaurant management, excellent communication and organizational skills, and the ability to work under pressure. If you are passionate about Japanese cuisine and have the skills and experience to lead a team to success, we would love to hear from you.

Responsibilities

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  • Oversee daily operations of the restaurant.
  • Manage and train staff to ensure high performance.
  • Ensure high-quality food and service standards.
  • Maintain inventory and order supplies as needed.
  • Develop and implement strategies to increase sales and profitability.
  • Ensure compliance with food safety and hygiene regulations.
  • Handle customer complaints and feedback promptly.
  • Collaborate with kitchen staff to ensure timely and quality food preparation.
  • Create a welcoming atmosphere for guests.
  • Monitor and control operational costs.
  • Prepare and manage budgets.
  • Conduct regular staff meetings and training sessions.
  • Ensure compliance with health and safety regulations.
  • Maintain accurate records of daily operations.
  • Develop promotional and marketing strategies.
  • Ensure proper maintenance and cleanliness of the restaurant.
  • Monitor customer satisfaction and address any issues.
  • Coordinate with suppliers and vendors.
  • Implement and enforce restaurant policies and procedures.
  • Stay updated on industry trends and best practices.

Requirements

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  • Proven experience as a Restaurant Manager or similar role.
  • Deep understanding of Japanese cuisine and culture.
  • Exceptional leadership and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and handle stressful situations.
  • Strong problem-solving skills.
  • Knowledge of food safety and hygiene regulations.
  • Ability to manage budgets and control costs.
  • Experience in staff training and development.
  • Customer service-oriented mindset.
  • Ability to work flexible hours, including evenings and weekends.
  • Proficiency in restaurant management software.
  • Strong attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • High school diploma or equivalent; degree in hospitality management is a plus.
  • Fluency in English; knowledge of Japanese is an advantage.
  • Ability to stand for long periods and lift heavy items.
  • Strong work ethic and commitment to excellence.
  • Experience in developing and implementing marketing strategies.
  • Knowledge of local health and safety regulations.

Potential interview questions

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  • Can you describe your experience managing a Japanese restaurant?
  • How do you ensure high-quality food and service standards?
  • What strategies have you implemented to increase sales and profitability?
  • How do you handle customer complaints and feedback?
  • Can you provide an example of a time you successfully resolved a staff conflict?
  • How do you ensure compliance with food safety and hygiene regulations?
  • What methods do you use to train and motivate your staff?
  • How do you manage inventory and control costs?
  • Can you describe a time when you had to work under pressure?
  • What is your approach to developing promotional and marketing strategies?
  • How do you stay updated on industry trends and best practices?
  • What steps do you take to create a welcoming atmosphere for guests?
  • How do you handle stressful situations in the workplace?
  • Can you describe your experience with restaurant management software?
  • What is your approach to maintaining cleanliness and proper maintenance of the restaurant?
  • How do you monitor and ensure customer satisfaction?
  • What experience do you have in budget preparation and management?
  • How do you coordinate with suppliers and vendors?
  • What is your approach to enforcing restaurant policies and procedures?
  • How do you prioritize tasks and manage your time effectively?